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GOVERNANCE

We promote ethics and responsibility in all our decision-making processes, engaging all stakeholders – including our employees, our management team, our suppliers, our clients, our partners, and the surrounding communities – in our values, vision and mission.

By fostering a culture of accountability and continual improvement, we seek to constantly grow our efficiency, effectiveness and flexibility throughout all our processes to better fulfill our goals and objectives.

We communicate our goals and strategy clearly and transparently, both within the company and to our stakeholders; at the same time, we ensure that both our employees and stakeholders have access to internal reporting procedures that allow us to monitor any non-compliant conduct.

At the same time, we place a lot of value on internal and external feedback, both from within our company (satisfaction surveys) and from our clients and stakeholders, allowing us to identify, reduce and eliminate any suboptimal processes and implementing the right steps to grow in a sustainable, stable and incremental way.

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